General Terms and Conditions rankingCoach Pro

2. Contract and obligations

2.1 This service is a search engine marketing tool for websites.

2.2 You shall provide the relevant information to us; however, IONOS shall have the right to automatically review the content of your website. RankingCoach Pro shall help you define keywords and create a keyword list. Based on this keyword list, rankingCoach Pro automatically proposes texts for advertisements, which you may change and adapt at any time. The advertisements are placed in search engines and appear in searches for specific keywords. The search engines placements shall be at our discretion.

2.3 The advertising texts shall be stored on either a separate server or on the server of the search engine operator.

2.4 Generated clicks and the associated performance of the advertising texts and the chosen keywords shall be monitored by us. In a multi-advertising campaign, IONOS reserve the right to automatically change the placement of the advert for the best overall performance of the campaign.

2.5 The number of clicks depends on various factors, such as the demand for the keywords and your budget. The advertisements shall be placed in search engines until your daily budget limit has been reached. Pricing for the clicks shall be based on the prices determined by the search engine and portal operators on a pay per click (PPC) basis.

2.6 You shall specify the monthly budget for clicks. The daily budget may be subject to change on a daily basis.

2.7 Only valid clicks shall be logged and verified on the basis of the transaction system of the search engine and portal

2.8 The customer shall be given the opportunity to view the statistics on the applicable advertisements through rankingCoach Plus. The statistics show the defined keywords, placed advertisements, impressions and clicks.

2.9 Always allow up to 24 hours to use the rankingCoach Plus product features for placing advertisements.

2.10 Google Ads vouchers are only valid for the first order of rankingCoach Plus per customer and no Google Ads voucher may be used again for the same linked domain. Vouchers represent a single credit of $75 for the advertising budget. If the $75 advertising budget is spent within the first month after purchase, the customer will not receive an additional credit. If the full $75 advertising budget is not spent in the first month after purchase, the voucher expires.

4. Granted rights / Licence

4.1 In order to use the material on the customer’s website, the customer grants IONOS a non-exclusive worldwide, free of charge, unlimited and irrevocable license and the right to sub-license for the purposes of copying, distributing, amending, displaying and publicising the content in connection with the service and IONOS's business.

4.2 In accordance with these terms, any use of the material beyond the services provided by IONOS shall be prohibited.

4.3 Country-specific Google Ireland Limited Advertising Program Terms (Google AdWords Terms and Conditions) shall apply. IONOS reserves the right to delete advertisements in the event such advertisements violate these terms.

4.4 IONOS reserves the right to immediately remove any advertising in the event there is a suspected violation or a clear violation of points of these terms. The same shall apply that in the event the services shall not be feasible for the respective search engines and portal providers for technical purposes.

7. fees; default

7.1 The prices are fixed and variable prices. The fee consists of a fixed price, the monthly basic fee, and a variable price component, the advertising costs.

7.2 The remuneration depends on the choice of the tariff and its basic fee, which is agreed separately with the customer, as well as the amount of the variable advertising budget spent.

7.3IONOS has the right to collect the monthly basic fee in advance.

7.4 The variable budget for clicks in one month will be logged, verified and invoiced to the customer in the following month at reasonable discretion by the IONOStransaction systems of the search engine and portal operators.

7.5 The variable costs actually invoiced may be up to 15% above the set daily budget. The agreed basic fee and the amount of the monthly budget set by the customer remain unaffected by this.

7.6 If the client pays the invoices without reservation, does not object to the collection of the fees by direct debit and does not raise any justified objections within four weeks of receipt of the invoice, the client acknowledges that there was no significant deviation from the set budget and the invoice in the previous month and that the advertising service booked within the framework of the rankingCoach Pro was therefore properly provided.IONOS

7.7 Google Ads Vouchers are only valid for new Google Ads customers, furthermore no Google Ads Voucher may have been redeemed before for the linked domain. The voucher value will be credited to the advertising budget within the first 30 days after purchase. If the full voucher value is not spent within the first 30 days, the unused portion will be forfeited.

7.8 As far as the main service obligation, i.e. in particular the obligation to pay the basic fee, is not affected, the fees are determined IONOSby the current price list at reasonable discretion.

7.9 IONOSis entitled to increase the fees at most once per quarter. The price increase requires the consent of the customer. Consent shall be deemed to have been given unless the customer objects to the price increase within 4 weeks of receipt of the notification of change. 7.9 IONOSundertakes to inform the customer of the consequences of failure to object in the notification of change.

7.10 IONOSis entitled, in the event of a change in the legally prescribed VAT rate, to adjust the fees for goods or services supplied or rendered within the scope of continuing obligations accordingly from the time the change in the VAT rate takes effect.

7.11 The first accounting month begins - depending on the chosen tariff - on the day of the conclusion of the contract. The subsequent billing months end one day before the same day of each subsequent calendar month. If this day is missing in an m calendar month, the billing month ends on the penultimate day of this month. Advertising placements that continue beyond the daily limit on the last day of a given accounting month are carried over to the next accounting period.

7.12 If the fees or their components (e.g. increase in value-added tax) change at any time within the billing period, separate billing of the service period from the beginning of the billing period to the time of change and of the service period from the time of change to the end of the billing period shall be made.

7.13 IONOSwill notify the customer of the invoice at least five working days before the direct debit is to be made by e-mail or in his personal configuration menu.

7.14 Payment of the fees can only be made by direct debit. The customer authorises IONOSto collect any fees incurred via his specified account. In the case of return debit notes for which the customer is responsible, IONOSa return debit note fee shall be charged in accordance with the current price list per debit note, unless the customer proves that no damage at all or a considerably lower amount of damage has been incurred.

7.15 If the customer requests that the invoice be sent by post, the customer is IONOSentitled to demand processing fees and postage in the amount of EUR 2.56 per invoice. If the customer has not provided a valid e-mail address or no valid e-mail address in his customer data, he is IONOSalso entitled to demand EUR 2.56 per month. In this case there is no separate fee for the postal invoice. If a higher amount is stated in the respective valid price list, the customer is IONOSentitled to demand this amount.

7.16 The customer shall be in default, even without a reminder, if he does not pay the amount due within ten calendar days of receipt of the invoice. The decisive factor is that this amount is received within this period by IONOSthe account specified on the invoice.

7.17 If the customer defaults on his payment obligations, a reminder fee shall be charged IONOSfor each reminder in accordance with the current price list, unless the customer proves that no damage was incurred at all or only to a significantly lower amount. The statutory default interest is in any case the minimum interest rate. We IONOSreserve the right to assert further claims due to default of payment.

7.18 In the event of default, the customer is IONOSentitled to immediately stop the booking of the advertising spaces for the advertising texts. In this case the customer remains obliged to continue to pay the monthly fees.

7.19 The Customer may only offset claims of IONOSthe Seller against claims of the Seller with claims that are uncontradicted or have been legally established.