Set up legal texts
Please Note:
The text on this page was translated by translation software. A revised version from our editors will be available soon.
Please use the “Print” function at the bottom of the page to create a PDF.
Valid for MyWebsite and MyShop
To ensure that your online store is legally compliant, you must include your general terms and conditions (GTC), a withdrawal policy and a privacy policy. In this article, you will learn how to set up these legal texts and where you can find suitable sample texts.
Configure legal texts
Select Settings > Legal texts in the menu. A new page will appear where you can download the e-commerce law guide (for DE, AT, CH). In the document you will find information on legal principles as well as legally compliant sample texts.
- To inform your customers about your business and contractual terms and conditions, enter the GTC text that is appropriate for your company form and country in the General Terms and Conditions section.
- To inform your customers about the cancellation options, enter the cancellation policy text that is suitable for your company and your country. You can set up your cancellation policy to be automatically inserted as a PDF file in order status emails (see Help Center article "Automatically attach cancellation policy to emails").
- To inform your customers about the use and storage of personal customer data, enter the privacy policy text that is appropriate for your company and country.
Click on Save to save your entries.