Tax Exemption - IONOS Help

IONOS Inc. calculates and applies applicable taxes for all products and services rendered in jurisdictions where it is subject to such tax regulations. Products and services which are subject to tax vary primarily based upon the billing address, among other factors. Certain non-profit organizations may qualify for tax exemption if the organizations meet the necessary requirements.

The respective sales taxes and rates of each of the provinces and territories in which IONOS is obligated to collect and submit sales tax are as follows:

Tax	BC	QC	SK	AB	MB	NB	NL	NS	ON	PE	YT/NT/NU
RST	-	-	-	-	7%	-	-	-	-	-	-
PST	7%	-	6%	-	-	-	-	-	-	-	-
QST	-	9.975%	-	-	-	-	-	-	-	-	-
GST	5%	5%	5%	5%	5%	-	-	-	-	-	5%
HST	-	-	-	-	-	15%	15%	15%	13%	15%	-

Requesting Tax Exemption

Organizations that have been granted tax exempt status by their province can attach a copy of proper documentation according to the respective tax provisions to an email sent to taxexemptform@ionos.com.

Please note that CRA corporate income tax program numbers do not qualify for tax exemption and should not be submitted.

Processing Time

Processing time varies as certificates are reviewed and processed in the order in which they were received.

Status Determination

After a review of your submission, you will be contacted regarding the determination of your tax exempt status. In some cases, additional documentation may be requested before a final determination can be made.

Please Note

Tax exemption status cannot be applied retroactively for any previously generated invoices where sales tax has already been collected.