Please use the “Print” function at the bottom of the page to create a PDF.
With Ping, you can check whether or not you can reach our email servers from your home computer.
Please enter the ping command and server name in the command prompt or terminal.
You can find examples below of how a successful ping on our IMAP, POP3, and SMTP servers under Windows looks like.
Ping to the IMAP server
ping imap.ionos.com
Ping imap.ionos.com [212.227.15.XXX] with 32 bytes of data:
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59Ping to the Pop3 server
ping pop.ionos.com
Ping pop.ionos.com [212.227.15.XXX] with 32 bytes of data:
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59Ping to the SMTP server
ping smtp.ionos.com
Ping smtp.ionos.com [212.227.15.XXX] with 32 bytes of data:
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59